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Privacy Policy

Last updated: May 2026

Lykke Digital Services Ltd trading as Lykke Digital and Lykke Education is committed to protecting your privacy and handling personal data responsibly in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We take data protection seriously and safeguarding the privacy of our website visitors, clients and contacts is important to us. This policy explains how we collect, use, process and protect your personal information.

Who we are

Lykke Digital Services Ltd
Trading as:

  • Lykke Digital

  • Lykke Education

We provide digital marketing, SEO, analytics, website development, consultancy and related digital services to businesses, schools and organisations.

For any questions regarding this policy or your personal information, please contact:

hello@lykke.digital

Information we may collect

We may collect and process the following information:

  • Name and job title

  • Company, school or organisation name

  • Email address and telephone number

  • Billing and account information

  • Website and marketing performance data

  • IP address, browser type and device information

  • Marketing preferences and communication history

  • Information submitted via contact forms, webinar registrations or enquiries

  • Records of correspondence, including emails and telephone conversations

  • Survey responses and research information where voluntarily provided

  • Analytics and tracking data relating to website usage, traffic sources and campaign performance

We may also collect information relating to your visits to our websites including traffic data, location data, weblogs and communication data.

How we collect information

We collect information when you:

  • Contact us by email, phone or through our website

  • Register for webinars, newsletters or events

  • Request audits, proposals, reports or consultancy

  • Use our services or interact with our digital content

  • Participate in surveys or research activities

  • Visit our website through cookies and analytics technologies

How we use your information

We may use your information to:

  • Provide our services and consultancy

  • Deliver audits, reports and strategic recommendations

  • Respond to enquiries and support requests

  • Improve website functionality and user experience

  • Monitor and analyse campaign and website performance

  • Audit website usage and visitor behaviour

  • Carry out obligations arising from contracts entered into with clients

  • Maintain internal records and operational processes

  • Conduct quality assurance and staff training

  • Send relevant marketing communications where consent has been provided

  • Meet legal, contractual and regulatory obligations

  • Notify users about changes to our services

Use of AI and analytical tools

Lykke Digital Services Ltd may use AI-supported tools, automation platforms and analytical technologies as part of its digital marketing, reporting, optimisation and consultancy services.

These tools may assist with:

  • processing and analysing large volumes of website or campaign data

  • identifying trends, anomalies and performance opportunities

  • summarising insights and reporting information

  • supporting SEO, content and technical website reviews

  • improving operational efficiency and workflow automation

However, all strategic interpretation, prioritisation, decision-making and final recommendations remain human-led. AI is used as a supporting analytical and operational tool rather than a replacement for professional judgement, sector expertise or strategic consultancy.

Where AI-supported systems are used, we take reasonable steps to ensure appropriate oversight, data handling and security measures are maintained in line with UK GDPR and applicable data protection standards.

Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

Our legitimate interests include improving our services, maintaining client relationships, monitoring website performance and developing business opportunities.

Marketing communications

Where consent has been provided, we may send marketing emails, newsletters or information relating to our services, events or insights.

You may opt out of marketing communications at any time by using the unsubscribe link in emails or by contacting us directly.

We maintain suppression lists to ensure individuals who unsubscribe do not continue receiving marketing communications.

Cookies and analytics

Our websites may use cookies and similar technologies to:

  • improve website functionality and user experience

  • analyse website traffic and visitor behaviour

  • support advertising and remarketing campaigns

  • measure campaign effectiveness and website performance

We may use analytics platforms including Google Analytics and related tracking technologies.

Further information about cookies is available at:
www.allaboutcookies.org

Further information about Google Analytics privacy practices is available at:
Google Marketing Platform – Unified Advertising and Analytics

You can manage cookie preferences through your browser settings.

Disclosure of your information

We do not sell personal information to third parties.

We may share information with trusted third-party providers where necessary to support our services, including:

  • website hosting providers

  • analytics and reporting platforms

  • CRM and email marketing systems

  • advertising and campaign management platforms

  • cloud storage and productivity tools

  • payment and invoicing providers

We may also disclose personal information where required:

  • by law or regulatory obligation

  • to enforce contractual agreements

  • to protect the rights, property or safety of our business, clients or others

  • for fraud prevention or risk reduction purposes

International transfers

Some third-party suppliers or platforms used by Lykke Digital Services Ltd may process data outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards and protections are in place in accordance with UK GDPR requirements.

Data retention

Unless required by law or regulatory obligation, we will retain personal information only for as long as necessary for the purposes for which it was collected or further processed.

When data is no longer required, it will be securely deleted or anonymised.

Security

We are committed to ensuring that personal information is secure.

Appropriate technical and organisational measures are in place to protect information against unauthorised access, misuse, loss, disclosure or alteration.

Third-party websites

Our websites may contain links to external websites for your convenience or reference.

These links do not imply endorsement and we are not responsible for the privacy practices, content or security of third-party websites. Users access external websites at their own risk and should review the relevant privacy policies separately.

Your rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your information where appropriate

  • object to certain types of processing

  • restrict how your data is processed

  • request transfer of your data

  • withdraw consent at any time

If you believe the information we hold about you is incorrect or wish to exercise your rights, please contact us directly.

If you are not satisfied with our response or believe your data is being processed unlawfully, you have the right to contact the Information Commissioner’s Office (ICO):

www.ico.org.uk

Changes to this policy

We may update this privacy policy periodically to reflect operational, legal or regulatory changes.

Any updates will be published on this page.

Contact us

If you have any questions about this privacy policy or the information we hold about you, please contact:

Lykke Digital Services Ltd
Trading as Lykke Digital and Lykke Education
Email: hello@lykke.digital